How do I process a payment while on a payment plan?
Once you have updated your credit card information Tixr will attempt to process your payment 5 days after the initial installment was due . If that payment does not go through we will attempt it again in 10 days after the previous attempt. If you would like your payment processed immediately please contact our support team at tixr.desk.com.
To update your credit card on your payment plan please utilize our support article here.