Support Center

Do I need to print out my ticket or can I open it up on a smartphone?

Last Updated: Apr 30, 2019 06:24PM PDT
If your tickets are electronic there are 3 ways you can present your ticket at the event: printed, opened in an email on a mobile device, or opened in the Tixr app (currently available on the App Store only; Android version coming soon!).

To learn how to access your e-tickets click here.

You can also download the Tixr app on an iOS device (Android version coming soon) and view your ticket from within the app.

If you logged in, but don’t see your ticket, click here.
If you sent your ticket to the wrong email or can't remember the email you used to purchase tickets with, click here.

Please refer to the email confirmation you received upon purchase of your ticket and/or the event page for information on how you will be receiving your ticket.


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